Ohio Valley Surgical Hospital receives top 5-Star Patient Satisfaction Rating

Ohio Valley Surgical Hospital is proud to announce that we have again earned a top 5-Star patient experience rating from the Centers for Medicare and Medicaid Services (CMS). Ohio Valley is the only hospital in Columbus, Dayton and Springfield to be awarded this overall 5-star rating. Nine hospitals in the state of Ohio earned five stars. Nationwide, 2% of hospitals earned this distinction; 3,541 total hospitals were rated and 166 were awarded five stars. Here is a breakdown of the May 4, 2016 CMS star rating distribution:

  • One star: 65 hospitals
  • Two stars: 584 hospitals
  • Three stars: 1,637 hospitals
  • Four stars: 1,089 hospitals
  • Five stars: 166 hospitals

Star ratings are based upon patient input and appraisals related to their hospital experience, including: how well their doctors and nurses communicated; how responsive the hospital staff was; whether their pain was addressed; whether the hospital was clean and quiet; and whether they would recommend the hospital to others.

“Ohio Valley is honored to be recognized by our patients, who have rated us among the best in the nation.” Says Steve Eisentrager, President, “this achievement is a testament to the ongoing dedication and commitment of our physicians and employees.”

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